❓ Frequently Asked Questions
1. Are you a manufacturer or trading company?
We are a professional manufacturer with high-capacity production bases specializing in porcelain and wall tiles.
2. Why should I choose your porcelain paving stones?
We offer top-grade quality, unbeatable factory pricing, professional export services, and extremely durable packaging using reinforced cartons and plywood pallets.
3. What is the typical lead time for orders?
For regular stock products, we can arrange shipment immediately. For custom or production orders, the delivery time is generally 15 to 20 days.
4. What are your standard payment and trade terms?
Our standard payment term is T/T (30% deposit, 70% balance before delivery) or L/C. We support flexible shipping arrangements for mixed orders.
5. Do you support OEM or custom specifications?
Yes, OEM and ODM services are available. We can provide custom sizes, thicknesses, and surface finishes to meet specific project requirements.
6. What is the minimum order quantity (MOQ)?
We maintain regular stock and can support low MOQ requests. Generally, one container is preferred for mixing orders to optimize shipping costs.