?
Frequently Asked Questions
Are you a manufacturer or trading company?
We are a professional manufacturer with dedicated production bases specializing in high-quality wall and porcelain tiles.
Why should we choose your products?
We offer years of manufacturing and export experience, high-quality standards, unbeatable prices, and excellent service. Our packaging uses very strong carton boxes and plywood pallets for maximum safety.
What is the typical lead time for orders?
For our regular stock products, we can arrange shipment immediately. For custom or production orders, the general delivery time is 15 to 20 days.
What are your payment terms and trade conditions?
Our standard payment term is by T/T (30% deposit and 70% balance before delivery). We ensure on-time delivery for all confirmed orders.
What is your Minimum Order Quantity (MOQ)?
Our MOQ is typically one container, which allows for mixing different styles and orders to optimize shipping costs.
Do you offer OEM and ODM services?
Yes, OEM and ODM services are available to meet specific project requirements and custom design needs.
Rock Stone
