Frequently Asked Questions
Q1: What is the water absorption rate of these wood pattern tiles?
A: These are vitrified porcelain tiles with a water absorption rate of less than 0.5%, making them highly resistant to moisture and suitable for both interior and exterior use.
Q2: Can these tiles be used in heavy-traffic commercial areas?
A: Yes, they are designed for high durability. They are ideal for hotel lobbies, airports, shopping malls, and large-scale commercial projects, as well as residential flooring.
Q3: What are the available sizes for this series?
A: We offer multiple sizes including 150x600mm, 150x800mm, 150x900mm, 200x1000mm, and 200x1200mm to suit different design requirements.
Q4: What is the standard packaging for international shipping?
A: The tiles are packed in standard export paper cartons and secured on wooden pallets to ensure safety during transport.
Q5: How long is the delivery time after placing an order?
A: Typically, the delivery time is 20 days after receiving the 30% TT deposit.
Q6: Are the tiles frost-resistant?
A: Yes, technical tests confirm no cracking or peeling during frost resistance testing, making them suitable for various climate conditions.
Rock Stone
