❓Frequently Asked Questions
What is your minimum order quantity (MOQ)?
Our MOQ is flexible, especially for stock items. We recommend at least one pallet for safe transportation. Trial orders and mixed items in one container are welcome.
How long is the production and delivery time?
For stock items, delivery takes 3–5 days after deposit. Production orders typically require 7–20 days after confirmation, depending on quantity and customization.
How do you ensure product quality?
We use multiple inspection stages, including high-resolution photos and technical specs before ordering. Real-time production videos are available, and all goods are strictly rechecked before loading.
Are free samples available?
Yes, free samples are available. Courier freight is initially collected from the buyer and will be fully refunded once a bulk order is confirmed.
Do you provide OEM & ODM services?
Yes, we specialize in customized sizes, colors, surface finishes, logo printing, and specific packaging designs to meet market requirements.
Can you assist with shipping and customs?
Yes. We work with professional agents to provide sea freight inquiries, vessel booking, customs clearance, and door-to-door logistics solutions.