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FAQ
Can I get a sample?
Yes, we can provide samples. We believe you will appreciate the quality, paving the way for our long-term cooperation.
Do you provide a product catalog?
Certainly. We can provide a comprehensive catalog and recommend suitable products based on your specific requirements.
What are your payment terms?
For standard orders, we accept a 30% T/T deposit to start, with the remaining 70% balance due before the B/L copy. Small orders require 100% payment before shipment.
Can you help with customized branding and packing?
Yes, we support OEM and ODM services. You can provide your details, and we will provide the necessary drawings and production support.
What is the expected lead time?
Production generally begins upon receipt of the deposit and takes approximately 21 to 30 days. For urgent schedules, please contact us to discuss arrangements.
Do you offer different sizes for these tiles?
Yes, we offer multiple sizes including 300*600mm, 600*600mm, and 600*1200mm to suit various architectural needs.