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Frequently Asked Questions
1. Can I get a sample?
Yes, free samples are available with freight collect or prepaid.
2. What is your MOQ?
Small orders are acceptable as we maintain stock items, unless you require customized colors and thicknesses.
3. What are your payment terms?
30% T/T in advance, balance before shipment. We also accept Western Union and irrevocable L/C at sight.
4. Do you test all goods before delivery?
Yes, we conduct 100% testing for all products before they are dispatched.
5. How long does production take?
Samples take around 15 days. Mass production typically requires around 30 days upon confirmation.
6. Can you provide customized packing?
Yes, we can provide special packaging according to customer requests, such as individual sheet packing or plastic film covering.
Rock Stone
